1. Deposit and Final Payment:
– A 25% deposit is required to confirm your booking.
– The remaining balance of 75% must be paid 45 days before your arrival.
– Please note that all bank transfer fees are the responsibility of the guest.

2. Payment Methods:
– Payments can be made via bank transfer or credit card.
– Ensure that the full amount is received by Wild Eland Safaris, including any bank transfer fees.
– While we do accept cash payments, we kindly discourage this method for security reasons and encourage electronic payments instead.

3. Cancellation Policy:
– Cancellations made 90-46 days before arrival: 25% of the booking value will be charged.
– Cancellations made 45 days or less before arrival: 100% of the booking value will be charged.
– All cancellation requests must be received in writing to info@wildelandsafaris.com

4. Amendments:
– Any changes to bookings must be requested in writing and may be subject to additional charges based on availability and the timing of the request.

5. Government Taxes and Fees:
– Rates are inclusive of VAT and TDL but exclude extra activities.
– Any changes in government taxes or fees will be passed on to the guest.

6. Travel Insurance:
– Guests are advised to have comprehensive travel insurance that covers cancellations, medical expenses, emergency evacuations, and loss of property.

7. Confidentiality:
– All terms and conditions are confidential and should not be shared with third parties.

8. Booking Confirmation:
– Upon confirmation of your booking, our team will reach out to you to confirm all details from vehicle to accommodation. We will provide you with a booking confirmation service voucher to ensure all arrangements are in place.

For any queries or further assistance, please contact us at: info@wildelandsafaris.com or call +255 689 848 678 / +255 620 461 184.

We look forward to welcoming you on a journey of a lifetime.